About Us

Company Profile

Advantage Motor Protector (AMP) has been in business since 2001. The company enjoys national representation and is recognised as a leading role player in the motor industry. Advantage Motor Protector specialises in developing, distributing and administering motor mechanical breakdown warranties.

AMP provides monthly or, one and two year mechanical breakdown warranties and related products to the used car market. Advantage Motor Protector currently manages over 20,000 active motor warranties, from dealer sales, policy administration, claims processing to claims assessments.

Treating our customers fairly

Advantage Motor Protector is committed to the Financial Services Board Initiative of Treating Customers Fairly (TCF). In adopting the TCF principles we recognise that fair treatment of our policyholders is about adding value to the service that we offer.

Our Promise to You

We are committed to ensuring the following:

• Deliver prompt, friendly, efficient and relevant customer service at all times,
• Provide efficient customer-driven processes,
• Assist you in making an informed decision whether it may be a new product, claim or amendment of your policy,
• Only provide you with products that you need,
• Provide you with opportunities to provide us with feedback regarding the product and services that you have received and to make the necessary changes where appropriate to ensure policyholder satisfaction,
• Assessing all customers complaints fairly, promptly and impartially,
• Encourage and build long lasting relationships with our policyholders.
• Ensuring that staff implement TCF in their day to day role, adhering to TCF principles